Ebola. I know you’ve been following it. If you live in the United States as I do, you’re following it very closely. And if you drive an ambulance in Monrovia, you have absolutely no choice.Despite the tragedies America has endured, I, as I suspect many of my fellow citizens do, carry a default sense of confidence with respect to my safety and well-being. Protected from aggressors, from starvation, from disease. And I take comfort in knowing that there are brave, smart, forward-thinking people that are guarding against, outwitting, and anticipating the myriad things that threaten our society. Things that threaten my stupid ability to get an iced coffee on a daily basis. I take these things for granted, because by dumb luck I was born into a middle class American family where my reality is vastly different than the majority of the planet.I’m frustrated though. Frustrated with an enduring, underlying crisis management posture in America. It’s a “management under duress” philosophy. Wait for something bad to happen in order to figure things out or take action. Wait for a plane to crash before implementing safety recommendations. Wait for bridges to fall into rivers before considering investments in infrastructure. School shootings. Or, wait for a deadly disease to arrive on United flight 822 in Dallas before figuring out you need a protocol.Texas Health Presbyterian Hospital Dallas, where Thomas Eric Duncan, the first Ebola patient in America went for treatment (and subsequently died on October 8), is not one of the four American hospitals designed to treat the disease. It was the hospital that he could go to. If he was lucky enough to have been able to choose one of the four specially equipped biocontainment facilities in Nebraska, Montana, Maryland or Georgia, he’d have had a fighting chance. But these four facilities can only hold a total of nine patients.Texas Health Presbyterian is dealing with at least 50 (and as many as 76) health care workers who may have potentially been exposed to Ebola, and two of those health care workers were infected with the virus. They were wearing “basic protective gear but had not yet upgraded to full biohazard suits” as disclosed in Congressional questioning. And the second infected health care worker, Amber Vinson, hopped on an airplane to Cleveland with 132 other people to plan her wedding. On the return leg of her journey, she “called the CDC to report an elevated temperature of 99.5 Fahrenheit. She informed the agency that she was getting on a plane.” What.And NBC News Medical Correspondent Nancy Snyderman, who I watched report from Liberia in a protective suit on my kitchen TV, was one of seven people quarantined after NBC cameraman Ashoka Mukpo tested positive for Ebola while working in Liberia. She broke that quarantine picking up food at a Princeton, NJ restaurant.Look, I’m not a dude who posts political opinions on Facebook. And this has nothing to do with web design, I know. But if the people who manage the CDC (and for that sake, my country) don’t have an actionable plan ready to deploy at the first sign of trouble, that’s worrisome. And if there was a plan, the plan failed.And sure, there are pithy parallels I can make as they pertain to running a web business, but you know that already. I'm too far down my path now to equate this heavy stuff to anticipating client feedback or some crap like that.People expect you to have a plan, in advance. If you find yourself facing sharp questioning at a Congressional hearing, you’ve missed your management obligation.